Abstract

Purpose – The purpose of this paper is to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds impartial comments and places the articles in context. Findings – Despite organizations spending billions of dollars each year on formal learning, >70 per cent of learning in the workplace is informal. Employees are constantly picking up additional skills, knowledge and ideas in informal settings. This article identifies the informal learning activities and learning processes that middle managers find most useful in their work and careers. Practical implications – Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Social implications – Provides strategic insights and practical thinking that can have a broader social impact. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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