THE IMPORTANCE OF EMOTIONAL INTELLIGENCE IN INTERPERSONAL RELATIONSHIPS. A STUDY ON PILOTS IN THE CONTEXT OF DANIEL GOLEMAN’S EMOTIONAL INTELLIGENCE MODEL

Abstract

The purpose of the current study is to test the relationship between the emotional intelligence levels of pilots and the dimensions of interpersonal relationships. The research consists of three parts. In the first part, the concept of interpersonal communication, in the second part, the concept of emotional intelligence, in the third part, the identification, evaluation, use and regulation of one’s own and others’ emotions and how interpersonal relationship dimensions change according to demographic factors are discussed. In this study, a survey was conducted on pilots. The analysis of the data was conducted with the SPSS 21.0 (Statistical Package for Social Sciences) program package. After a comprehensive literature review, it was tried to determine the scales that could measure the variables used in the best way and it was decided to use the scales whose validity and reliability were tested with different studies in the international literature. In addition, 7 questions were developed to determine the demographic characteristics of the pilots. The research model used is the descriptive research model because it was aimed to reveal the current situation in detail. When the analysis results were examined, it was understood that there was a significant relationship between the emotional intelligence levels of the pilots and the dimensions of interpersonal relations.