Abstract

The Journal of Social Inclusion (JoSI) is a peer-reviewed academic journal that will contribute to current knowledge and understanding of the social processes that marginalise individuals, families and communities. The journal will be published bi-annually under the guidance of an International Editorial Advisory Board. The Journal of Social Inclusion (JoSI) is an initiative of the School of Human Services and Social Work, Griffith University.

Highlights

  • The helping professions are increasingly using digital technologies like automated decision making, artificial intelligence and video or telehealth to meet the needs of their clients (Carney, 2020; Henman 2019)

  • Even facial recognition technology was trialled in Australia for the first time in a social services context, during the 2020 bushfires, allowing speedy identification and assessment of people in need after their documentation had been destroyed in the fires (Hendry, 2020)

  • The papers on this edition of JOSI focus on the digital divide in the context of Australia, the United Kingdom (UK) and the Netherlands demonstrating the need to pay attention to differences within and between countries

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Summary

Introduction

The helping professions are increasingly using digital technologies like automated decision making, artificial intelligence and video or telehealth to meet the needs of their clients (Carney, 2020; Henman 2019). Digital solutions are becoming increasingly commonplace across different human service contexts.

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