Abstract
The vehicle manufacturer is searching for cost-effective ways to improve design, increase manufacturing efficiency and effectiveness, and support the dealerships in their efforts to improve customer satisfaction and maintain marque loyalty. Modern automotive diagnostic systems, supported by efficient software applications development, are able to deliver the variety of tools required to meet these needs with a right-first-time approach able to deliver improved manufacturing and workshop productivity. Together with an emphasis towards concurrent engineering techniques, continuous improvements in design and repair quality can be maintained. The topics discussed are dealer parts and service operations; automotive electronic technology development; automotive diagnostic system development; and concurrent engineering. >
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