The importance of aesthetics in workplace environments: an investigation into employees’ satisfaction, feelings of safety and comfort in a university

Abstract

PurposeEmployee satisfaction is critical in any workplace. Research suggests that the environment that people work in can contribute greatly to levels of satisfaction as well as productivity. Limited research exists, however, on how the aesthetics of a workplace impact both employee satisfaction and well-being. This paper aims to identify whether the aesthetics in a workplace environment at one university influences employee satisfaction and well-being.Design/methodology/approachThis paper shares data from a survey that determined whether the workplace environment at one university in Queensland, Australia supports its workers’ job satisfaction and well-being. The survey was distributed amongst all staff at three campuses with a total of 73 usable responses.FindingsFindings showed that there is a strong need for an aesthetically pleasing workplace and its positive impacts on employees. In addition, an aesthetically pleasing workplace was perceived to have a positive impact on the respondents’ likelihood of spending more time at work, hence, a greater sense of satisfaction. The respondents indicated a moderate level of satisfaction with the aesthetics of their workspace and environment including feeling safe.Research limitations/implicationsImplications show that further improvements could be attained in the workplace through the addition of natural lighting, plants and artwork. The employees also indicated they would like more control over the aesthetics of the work environment.Originality/valueThis research is original as it was not known whether aesthetics in the workplace influenced worker satisfaction and/or well-being.