Abstract

Abstract: The development of employees of the State Civil Apparatus (ASN) with integrity, professional, neutral, clean and able to provide public services for the public is important one of which can be optimized through human capital. Based on previous research on the role of Human Capital on the establishment of Climate Services which ultimately affect the Service Performance Public, known image of employee ASN Municipal Government (City Government) B at staff level and kasubag only half have Human Capital is high enough. Emotional Capital is the most contributing dimension to Human Capital but its Secial Capital dimension is low then Human Capital optimization on ASN employees should be pursued by psychological intervention, the method of Employee Coaching & Counseling Program (ECCP) in group. This study is an action research with experimental approach of one group pretest- posttest design. The results of the study show the ECCP method is quite effective, contributing to the improvement of Human Capital, especially the significant increase in the Emotional Capital dimension.

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