The Implementation of Global Position System (GPS) among the Cement Transporters and its Impact to Business Performance

Abstract

This study aims to investigate the implementation of Global Positioning System (GPS) among the cement transporters and its impact to business performance. Due to the lack of knowledge and awareness, the use of GPS technology was limited to monitor the speed limit, navigation and update the delivery location. Whereas, the actual capability of GPS technology can be extended towards Planning and Scheduling, Geo-fencing, Fleet management and maintenance, Safety management, Reporting, Auto alert as well as interface to other MRP software to support the business performance. The research employed a mixed method of a qualitative and quantitative to gather the primary data. In employing this mix method, the research was split into two phases. Phase 1 was started with the qualitative method which involves in-depth interview with selected transporters to investigate the issue and the resulting themes. Saturation model was employed to determine the actual number of respondents required in qualitative method. The result of Phase 1 was then used to formulate a questionnaire for large survey among the cement transporters. In order to comply with the research ethics, the research selected the respondents for this study from those who are having knowledge in the implementation of GPS in their organizations which includes the owner of the organization or the operation manager in the organization. The findings from this research provided adequate evidence of limited usage of GPS application among the cement transporters due to the lack of knowledge in utilizing GPS potential. This study also found that restriction in cost has also become the obstacle to explore the potential benefit of GPS technology. This preliminary study has set a foundation into future research in understanding GPS technology potential to a greater extent in the organization.