The Impact of Work Place Bullying Practices and Job Satisfaction among Employees of Tesco Stores in Johor Bahru

Abstract

Workplace bullying consider very crucial issue in this modern era. Today, many people have been neglected this issue as they think bullying at workplace is minor issue that can be avoid. However, if this keep prolong it can lead to negative impact to the people and also organization. A satisfied employee would have good performance in the firm and increase the productivity. Therefore, workplace bullying and job satisfaction become very popular research topic and to ensure that all the employee feel satisfied. The main purpose of this study is to investigate the impact of work place bullying acts on job satisfaction among the employees of Tesco retail sector in Johor Bahru. This study is a descriptive research and survey approach that used to observe the relationship among workplace bullying and job satisfaction. Work place bullying acts is the independent variable and job satisfaction is the dependent variable. This study uses 5-point Likert scale questionnaire to analyze the independent variable and dependent variables. Multiple regression is the data analysis technique that used to assess the relationship between independent and dependent variables. Findings from the study revealed that verbal bullying, cultural differences and gender bias have negative relationship on job satisfaction among the employees of Tesco Johor Bahru.