Abstract

For an organization in order to ensure that it is running smoothly, and its goals are being met to the best of the organization ability, there must be a solid communication between the management and employees involved. Therefore, communication is supposed to be effective and efficient when it is being used in the organization. Management should ensure that there are less jargon words that are being used in the daily communication with the employees in order to avoid miscommunication that may be detrimental to organizational success. This is also to make sure that communication is still serving its purpose in the organization, of information or ideas sharing. In situations where insufficient communication occurs, it tends to hamper the effective and efficient communication, as a result it leads employees to being demoralized and having a high employee turnover, relationships between employees and employers being tarnished, wastage of organizational resources and as well as negatively impact the organization productivity. Employees should be treated with care as they form a very integral component of the organization. In this paper, the impact of using many jargon words, while communicating with the organization employees is being investigated.

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