Abstract

As societal expectations for the quality and service level of higher education continue to rise, universities need to adapt to these changes through training, meet societal demands, and reduce staff turnover intentions. This study aims to investigate the impact of training on the employability and turnover intentions of administrative staff in Chinese higher education institutions. Based on the Social Exchange Theory and Conservation of Resources theory, a comprehensive research model is constructed to analyze the dynamics of relationships within educational settings. Data were collected from 500 faculty members at various universities in Shandong Province, China, using a structured questionnaire, and Structural Equation Modeling was employed to analyse the relationships between variables. The analysis reveals that training significantly enhances staff employability while concurrently diminishing their intentions to leave. Notably, it was found that employability inversely correlates with turnover intentions, highlighting employability's crucial mediating role between training and turnover intentions. The findings advocate for universities to revamp and innovate their training initiatives, ensuring these interventions are precisely tailored to the genuine needs of their academic and administrative staff. By bolstering employability through targeted training programs, universities can mitigate staff turnover intentions, thereby securing a stable teaching cohort and elevating the competitive edge of higher education institutions.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/soc/0841/a.php" alt="Hit counter" /></p>

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