Abstract

During the pandemic, it became especially difficult for companies to maintain employee engagement and motivation. They are cut off from the normal environment and work team, no longer have social relationships with colleagues, which leads to a natural decrease in emotional connection with the company, a sense of belonging and loyalty. In today's environment, the challenge is to manage, attract and retain talent, further compounded by the COVID-19 pandemic. During the period of working from home, as a result of the experience gained in the new reality, employees have other requirements that the company must meet. The transition to remote work in early 2020 has forced employees to develop new skills and become more familiar with technologies, manage tasks and solve problems online. It is true that some did more remote work, some less and some did not like it at all, but the fact is that it showed them new opportunities, and companies were challenged - how to maintain and increase the employee happiness index during the pandemic and post-pandemic period. The purpose of the article is to demonstrate the impact of the pandemic on maintaining a happiness index at work and to assess employees' attitudes towards remote work in general. How did the changes in work regime and environment during the pandemic affect employees and their job satisfaction? - In order to identify these factors, a study was conducted in Georgia, in which 200 employees participated and the results of which are given in this article.

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