The impact of the pandemic on the business models of air cargo carriers

Abstract

The global pandemic has affected all sectors of the economy, including cargo air transport, and it is obvious that it has brought with it many changes. For cargo air carriers, the onset of the pandemic was a big challenge. The pandemic affected both the employee sector and the customer sector of the analyzed cargo air carriers, which required a change in the usual processes. Cargo airlines had to flexibly and creatively look for ways to cope with the new market demands that arose as a result of the pandemic. The paper deals with the analysis of the impact of the pandemic on changes in the business models of selected cargo airlines. Based on the evaluation of the analysis, a proposal for a hybrid business model for air cargo carrier is created in the conditions of aviation market affected by the pandemic.