Abstract

The purpose of this research is to investigate the impacts of globalisation on Chinese public hospitals and from this, then develop a strategic framework to facilitate how these hospitals should respond and accommodate such impacts; and thereby, improve their operations. Results from a case study of Jiangsu Province Hospital are provided. This exemplar case study serves to identify that globalisation offers some significant opportunities and challenges for Chinese public hospitals and that these hospitals have to make every effort to progress so that they are fully prepared and ready to maximise these opportunities. Recommendations regarding this are provided.

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