The Impact of Team Mental Models on Project Team Performance through Information Utilization

Abstract

This paper attempts to understand this relationship in the IT industry of a developing country like Pakistan - by considering team mental models, information utilization, and project team performance. The study uses a sample of 365 employees from different IT jobs and a questionnaire on a Likert scale, together with the use of advanced statistical analysis to test its hypotheses. The regulations examine how team mental models—shared team knowledge and cognitive structures - affect the efficient deployment of information resources. Quantitatively, the paper is based on data from project teams in Pakistani IT organizations. The results indicate a positive correlation between information use, team mental models, and project team performance. Research says constructing good mental models in project teams would enable the team to use the information available in a better manner, resulting in better project success in the rapidly changing Pakistani IT sector.