Abstract

This paper documents state-of-the-art research on the impact of social norms on pro-environmental consumer behavior. Our aim was to identify possible research gaps, in particular in terms of the moderating role of culture and self-construal, and to suggest potentially fruitful research avenues. To achieve these objectives, we conducted a systematic review of the literature on the impact of social norms on sustainability over the past 20 years, placing emphasis on the role of culture and self-construal. Altogether, we collected over 16,000 papers via Web of Science and subsequently used NVivo 12 for a fine-grained qualitative analysis. Our findings provide several new insights. First, we identified the most popular research areas, top journals and leading authors in the field of social norms and pro-environmental sustainability. Second, we pinpointed the most popular research topics in the context of the norm–sustainability relationship. Third, we revealed how culture and self-construal have been addressed when researching the connection between social norms and pro-environmental behavior, identified managerial implications, and offered future research directions on the moderating effects of culture and self-construal.

Highlights

  • One of the main problems in promoting sustainable behavior is the attitude–intentions–behavior gap, as people do not always act in line with their sustainability attitudes (e.g., [1,2,3])

  • We propose that analyzing the moderating role of self-construal and culture in the relationship between norms and sustainable consumer behavior is important from a theoretical perspective, as it would offer more of a fine-grained understanding of how and why social norms affect sustainable consumer behavior

  • Our analysis identified only relatively few papers that considered culture and/or self-construal in the norm–sustainability relationship, while the majority of papers had to be excluded from further analysis because they did not deal with individualism and collectivism on a cultural and/or self-construal level in the norm–sustainability relationship

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Summary

Introduction

One of the main problems in promoting sustainable behavior is the attitude–intentions–behavior gap, as people do not always act in line with their sustainability attitudes (e.g., [1,2,3]). In an attempt to bridge this gap, scholars in different disciplines (e.g., sociology, psychology, political science, environmental studies, business research and marketing) have searched for ways to activate pro-environmental behavior (e.g., [4,5]). In this context, different researchers (e.g., [6,7,8,9,10,11,12]) have demonstrated that social norms are especially important in motivating sustainable actions. Schultz et al [9] concluded that actions of others motivate pro-environmental behavior more strongly than monetary advantages or environmental benefits

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