The impact of social media, big data and IOT on the supply chain management performance

Abstract

The development of Industry 4.0, a new digital industrial technology, has a favorable effect on how well the supply chain functions. Big Data, Social Media, and the Internet of Things (IoT) have all been proposed as ways to enhance supply chain performance. Although there has been limited exploratory research in this area, the favorable impact of the Internet of Things (IoT), Social Media, and Big Data on Supply Chain on supply chain and company performance has been empirically confirmed. How the logistics sector is being impacted by Big Data, IoT, and Social Media from a business and customer perspective? Can the Supply Chain be managed and controlled more effectively because of the integration of social media and ICT? Does Supply chain management get better with the incorporation of information and communication technology? The initial goal of this study is to demonstrate the connection that already exists between supply chain management, social media, big data, and the internet of things. Second, we'll discuss how the integration of social media, big data, and the internet of things has affected the sustainability, efficiency, and various flows of supply chain management.