The impact of organizational culture on the success of information technology projects

Abstract

This paper discusses organizational culture and presents a model for managing cultural change in order to foster an organizational climate conducive to the successful implementation of information systems. Four key points are made in this paper: 1) organizational culture is an information-processing system composed of people and is fueled by values and beliefs, 2) there are four types of organizational cultures based on level of risk of the tasks performed and the speed of feedback, 3) essential to an organization’s adaptability is a culture where planning and information management is an integral part of the organization’s processes, 4) building this planning culture involves the use of existing change forces based on the type of culture prevalent in the organization.