Abstract
This study aims to examine the effect of organizational culture on the quality of public services offered by the Baubau City Regional Secretariat. This study involves quantitative descriptive research, a technique used to assess the state of natural items in which the researcher is the principal instrument. The results of the SPSS test demonstrate that the sig value is known. The t value for the influence of organizational culture on the quality of public services is 4.418, which is more than 0.676. Consequently, the study's premise is accepted, indicating that organizational culture influences the quality of public services. According to the SPSS test, the R Square value is 0.394, indicating that organizational culture has a 39.4 percent influence on the quality of public services. The research findings indicate that 60.4% of variables beyond the scope of this study influence the quality of service at the Baubau City Regional Secretariat.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: APLIKATIF: Journal of Research Trends in Social Sciences and Humanities
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
