Abstract

Abstract
 Purpose – The purpose of this research is to examine the type of online reviews; timelines, quantity, valence and its relationship on online purchase intention in e-commerce (Tokopedia) among millennials in Jakarta.
 Design/methodology/approach – The quantities approach and simple random sampling methodology were use in this research. Data were gathered through a survey instrument, and the partial least square equation modelling (PLS-SEM) technique was subsequently applied to 98 responses. The model explained variation of the major constructs in relation on online purchase intention of e-commerce (Tokopedia) among millennials in Jakarta.
 Findings – Reviews timelines is the most influential online reviews element towards Jakarta millennial’s online purchase intention for e-commerce.
 Originality/value – The research project has provided the researcher and marketers with more clarity into the area of online purchase intention for e-commerce products, which is a volatile and dynamic area with continuous uncertainty.
 Keywords – Online purchase intention, Reviews timelines, Reviews quantity, Reviews valence.
 Paper type – Research paper

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.