The Impact of Network Structure Elements on the Building of Service-Oriented Government in China from the Perspective of Network Governance

Abstract

Building a service-oriented government to the satisfaction of the people is a basic goal and direction of the development of the Chinese government. In the current era, it has become a consensus for the government and non-governmental organizations to jointly govern public affairs. Network governance focuses on the realization and promotion of public interests as the core value, and pays attention to coordinating the complex interaction of diversified actors. It advocates sharing power in the cooperative network and jointly dealing with all kinds of problems. Compared with the traditional management system, network governance can coordinate and manage cross-border cooperation networks among governments at all levels and departments more effectively. The purpose of this study is to explore the impact of network governance on the building of service-oriented government in China. Through a questionnaire survey of 408 civil servants, this study analyzes the relationship between the network structure elements and the government service effect. The results show that the cooperation network with high stability and high intensity is positively related to the improvement of government service effect. In addition, the the government concept and the network cooperation ability are also closely related to the government service effect. These findings show the important influence of network governance in the process of building a service-oriented government, and put forward the relevant measures for the building of service-oriented government.