Abstract
Information is the main currency in the provision of health and social care. Information plays an even more important role in the rehabilitation process for people who have suffered a major life changing event such as a spinal cord injury or brain injury. For patients/consumers to be able to make decisions about their rehabilitation they require access to information and knowledge, whether it is information about their injury/condition, pain management, returning to work and their community. There is some evidence to suggest that improved health outcomes can be achieved in patients with appropriate knowledge and information about their condition. However, this knowledge should be evidence-based and relevant for the patient. In addition, knowledge must enable patients to assume an important role in their treatment. In this paper, we present a holistic working model of rehabilitation care through the role of information resources. We will report on a number of case stories whose rehabilitation plans were benefited by using the information service. The paper concludes that a holistic rehabilitation model that considers the patient as a whole (the patient along with his/her formal and informal support networks) has a better chance of success.
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