Abstract

The University of Hawaii was searching for modifications to their construction delivery process that would increase the value and performance of construction and the efficiency of their project management group. The university had been plagued by poor construction performance (not on time, not on budget, and not meeting quality expectations). Their goal was to do more construction (with fewer project managers) and minimise the risk of construction non‐performance. The university wanted to study the impact of specifications, construction management, inspections and the existing low‐bid process on construction performance. The Performance Information Procurement System (PIPS) was selected due to its documented results in delivering high performance. There were two objectives for implementing the PIPS process. The first objective was to determine whether the university could procure higher quality construction projects by minimising management, regulations, qualifications, user specifications and inspections. The second objective of the test would be to document the impact of the PIPS process and satisfaction level of the different parties (contractors, designers, procurement personnel, lawyers, facilities engineers and university leaders) involved in this process.

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