The impact of living a calling on job outcomes

Abstract

Abstract This study examined the relationship between living a calling, perceived insider status, psychological empowerment, and psychological well-being among hospitality employees. Additionally, this study explored the moderating role of organizational hierarchy (i.e., line-level employees, managers, directors). Results demonstrated that living a calling and perceived insider status were important for all employees but most meaningful for line-level employees, while the influence of living a calling on psychological empowerment was most important for managers or at the director level and above. The findings contribute to the callings and psychological well-being research by explaining how meaning through work impacts and is influenced by perceptions of informal and formal roles. Additionally, the study extends the understanding of these relationships through role theory. Managerial implications for promoting positive organizational outcomes are presented.