Abstract

Mitra Swalayan Kartasura is a private company engaged in the retail sector to fulfill basic needs. This objective is to address the impact of satisfaction on commitment to organizational commitment, to respond to the significance of the impact of the organization on employee performance, to indicate the significance of the impact of employee performance on satisfaction and whether the organization can mediate employee job satisfaction. This type of research uses the census method for Mitra Swalayan Kartasura employees. This research uses qualitative data and quantitative data. Meanwhile, the data source uses primary data and secondary data. The population is all employees of Mitra Swalayan Kartasura who assess 85 employees. The sample in this study were 85 employees with the census method. The data analysis technique used multiple regression test, t test, F test, indirect effect test, path analysis and coefficient of determination. The results of the study indicate that job satisfaction can have a positive and significant effect on organizational commitment, there is no positive and significant influence between organizational commitment on employee performance, job satisfaction can have a positive and significant effect on employee performance and in this study it cannot prove that organizational commitment. mediate job satisfaction on employee performance.

Highlights

  • IntroductionHuman resources are the most important thing of an organization, because it plays an important role in optimizing organizational activities (such as the extent to which the organization's strategy is executed and the time that can be allocated to achieve the assigned goals) (Criveanu & Cârstina, 2018)

  • Human resources are the most important thing of an organization, because it plays an important role in optimizing organizational activities (Criveanu & Cârstina, 2018)

  • Nanda and Hidayat (Nanda & Hidajat, 2020) supports that job satisfaction directly has positive impact on organizational commitment, the results found that the existence of worker organizational commitment can increase the provision of superior job satisfaction, because the more superior job satisfaction is created by worker, the greater employee's organizational commitment

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Summary

Introduction

Human resources are the most important thing of an organization, because it plays an important role in optimizing organizational activities (such as the extent to which the organization's strategy is executed and the time that can be allocated to achieve the assigned goals) (Criveanu & Cârstina, 2018). People can create satisfaction regarding the proper and fair compensation, carry out their preference of work, obtain support from coworkers and leaders, having a safe and comfortable work environment, and use their skills to the fullest. It is different if job satisfaction is more related to individual job, organizational commitment, which is the attitude of a person who is related to the organization as a whole (Ćulibrk et al, 2018). Between job satisfaction and organizational commitment there is a correlation that generally unidirectional or positive, if an employee is satisfied with his job, usually he will have superior commitment to the place he works. The correlation between job satisfaction and organizational commitment can be unidirectional or negative (Suparyadi, 2015)

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