THE IMPACT OF JOB BURNOUT ON THE INTELLECTUAL CAPITAL A COMPARATIVE STUDY AMONG SOME WORKERS AT GOVERNMENTAL INSTITUTES AND SOME WORKERS AT PRIVATE INSTITUTES IN GREATER CAIRO

Abstract

The study aimed at measuring the effect of job burnouton intellectual capital to improve the quality of educational service in Egypt by applying to the employees of government institutes and the private institutes in Greater Cairo; after identifying the significance of the impact of job burnouton intellectual capital and carrying out a field study for identifying the study suitability to applicable on educational institutions in Egypt. In order to achieve the objectives of the study, a questionnaire form was designed including a set of phrases collected through interviews, for measuring attitudes of the study sample towards the variables of the study. In this study, the researchers relied on a combination between the inductive and the deductive method through following the theoretical study approach and the field study. The researchers have analyzed data using Kruskal-Wallis test for each of the survey questionnaire questions to test the study hypotheses using the 300-sample study, which is the number of valid forms recovered. The researchers have come to several results and recommendations that could be applied on the teaching staff members of governmental institutes and private institutes in Greater Cairo The study concludes in the results that: There are statistically significant differences between the effect of emotional stress on intellectual capital among employees of governmental institutes and workers in private institutes. There are statistically significant differences between the effect of job burnout on intellectual capital among workers in governmental institutes and workers in private institutes.