Abstract
The objective of this study is to examine the aspects of investment in human capital like training of employees, education level of employees, knowledge level of employees, and skills of employees that influence the performance of a bank and to provide some comments to improve the banking sectors. This research included a conceptual model along with hypotheses. This empirical study is based on primary data. The data were obtained by the convenient sampling procedure with a questionnaire using the seven-point Likert scale. The hypothesized model has been validated using data from 261 participants, and an analysis was conducted using the system of structural equation modelling. The results revealed that investment in training, knowledge level and skills of the employee were positively connected to bank performance at less than 1% and a 5% level of significance. But the employee’s educational level does not substantially affect bank output in this analysis. The focus field is the study of the human capital investments of the Human Resources Division at Janata Bank Limited. It investigates different aspects of the Janata Bank’s facilities as well as the problems and prospects. Thus, this study can be a policy dialogue for the managers, owners, decision-makers, and academicians.
Highlights
One of the most important factors contributing to the economic growth of a nation is human capital [1]
Check for normality We evaluate the normality of the measuring elements using both multi-variant and univariate normality tests before moving to the measuring model, namely the confirmatory factor analysis (CFA) model
The impact of the human capital investments (IHC) on Janata Bank Limited’s (JBL) performance in Bangladesh has been examined throughout this study
Summary
One of the most important factors contributing to the economic growth of a nation is human capital [1]. Various factors, including product and process growth, healthy enterprise niches, financial capital exposure, and economies of scale, have traditionally been the basis of companies’ strategic tactics. Every organization’s human capital offers an overview of personal history incorporated into the collective capacity of the company to reveal the optimal approach from its distinct workers [9]. Human capital comprises the specific insights, talents, cognitive characteristics and capabilities of entrepreneurs [15]. It includes the accumulated attributes and habits that can influence productivity positively or negatively [14]
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