Abstract
Information Technology has a crucial role to play in the creation and dissemination of knowledge in a variety of organizations and information technology allows an organization to create, share, store, and use knowledge. This study identified the impact of information technology facility, policy and culture that is available in cement factories. The study also examines the relationship between information technology facility, knowledge management policy and organizational productivity that exercise in Dire Dawa national and Ture cement factories. Qualitative and quantitative approach was used to investigate the existing gaps that may likely be initiated by different contextual attributes. To carry out this investigation a descriptive research method was used. Purposive and simple random sampling was used for selected 143 office employees. Questionnaire, interviews and observation check list were used to gather data. The result of present study showed that the selected cement factories have organizational and knowledge management culture with existing policy. ICT facility give strength for organizational productivity and also ICT facility with knowledge management policy available in the factories have grate contributions on organizational productivity. The limited functionality of ICT facility, the non availability of knowledge management policy and limited capacity knowledge expert are problems that hinder organizational productivity in the factories. Keywords : ICT facility, Organizational Productivity, Available Knowledge Management policy DOI: 10.7176/IKM/10-7-04 Publication date: October 31 st 2020
Highlights
Fischer (2000) study identifies KM for manufacturing industry as a specific sub-domain, That knowledge was centered on specific product(s), processes and technologies and addressing, good transparency of business processes and products, great common business interest potentially leading to a solid legal background for knowledge sharing.It concern on increased motivation of management and employees, transition from traditional manufacturing to knowledge driven companies, actors for internal knowledge management systems in double role that was source and user of knowledge from shop-floor workers, to high specialists, top managers.The diffusion of technology is promoted by openness to international competition and efficiency is closely linked to competition as weak competition may result in management and workers appropriating rents in the form of organizational slack and overstaffing (OECD, 1996)
According to respondent Internet connection, storage of data and access electronic data were indicators of ICT facility, but those indicators were different in Dire Dawa national and Ture cement factories
Storage of data and access electronic data were indicators of ICT facility, but those indicators were different in Dire Dawa national and Ture cement factories
Summary
Fischer (2000) study identifies KM for manufacturing industry as a specific sub-domain, That knowledge was centered on specific product(s), processes and technologies and addressing, good transparency of business processes and products, great common business interest potentially leading to a solid legal background for knowledge sharing.It concern on increased motivation of management and employees, transition from traditional manufacturing to knowledge driven companies, actors for internal knowledge management systems in double role that was source and user of knowledge from shop-floor workers, to high specialists, top managers.The diffusion of technology is promoted by openness to international competition and efficiency is closely linked to competition as weak competition may result in management and workers appropriating rents in the form of organizational slack and overstaffing (OECD, 1996). Fischer (2000) study identifies KM for manufacturing industry as a specific sub-domain, That knowledge was centered on specific product(s), processes and technologies and addressing, good transparency of business processes and products, great common business interest potentially leading to a solid legal background for knowledge sharing. It concern on increased motivation of management and employees, transition from traditional manufacturing to knowledge driven companies, actors for internal knowledge management systems in double role that was source and user of knowledge from shop-floor workers, to high specialists, top managers. According to Mills and Smith the role of information technology infrastructure is important, because it enhances knowledge access, transfer and facilitates the knowledge sharing inside the organization
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