The impact of information technology capabilities on agri-food supply chain performance: the mediating effects of interorganizational relationships

Abstract

PurposeMotivated by the apparent presence of the “productivity paradox” of information technology (IT) in agri-food supply chain (SC), the purpose of this paper is to explore how IT capabilities affect agri-food supply chain performance (SCP). Specifically, this paper investigates the direct and indirect impacts of IT capabilities on agri-food SCP through interorganizational relationships.Design/methodology/approachThis paper employs the questionnaire survey method based on relevant literatures. Data are collected from Chinese 265 core firms' agri-food SC. Structural equation modelling (SEM) is mainly employed for hypothesis testing and analysis.FindingsThe main findings are as follows. First, IT capabilities have significant direct impact on agri-food SCP. Second, IT capabilities enhance interorganizational relationships in the agri-food SC. Third, interorganizational relationships positively influence agri-food SCP. Last, interorganizational relationships are important path factors and mediate the indirect impact of IT capabilities on agri-food SCP.Research limitations/implicationsThis research is limited to a particular sample, that is, agriculture-related firms in Chinese agri-food SC. The results need to be generalized to encompass wider samples. Future research could in greater detail study the links among IT capabilities, interorganizational relationships and agri-food SCP.Practical implicationsThe study's findings could provide practical reference value for agriculture-related firms to design appropriate strategies to solve the IT “productivity paradox” and improve agri-food SCP from the perspectives of IT capabilities and interorganizational relationships.Originality/valueThis paper constructs a newly developed framework based on the resource-based view (RBV) and relational view to examine the links among IT capabilities, interorganizational relationships and agri-food SCP, and innovatively verifies the mediating effect of interorganizational relationships on the impact of IT capabilities on agri-food SCP.