Abstract
PurposeThe purpose of this paper was to assess and determine the impact of the five core technologies of Industry 4.0 (3D Printing, Big Data Analytics, Cloud Computing, Internet of Things (IoT) and Robotics) on the organizational performance of the retail industry in the context of Pakistan.Design/methodology/approachPakistan's retail industry was chosen as the target sector, and the target population was composed of senior-level employees, including managers from first-level positions to top-level positions, as well as subordinate employees working under the supervision of first-level managers, possessing the technological know-how of Industry 4.0. The data were collected through a matrix-based survey questionnaire that was based on a five-point Likert scale, ranging from “strongly agree” to “strongly disagree.” The process of data analysis was conducted using IBM SPSS Statistics.FindingsThe findings obtained by this research work showed a significant relationship among the five core pillars of Industry 4.0 and the organizational performance of Pakistan's retail industry. Besides, the obtained findings provided preliminary evidence that Industry 4.0's disruptive technologies, particularly, 3D printing, big data analytics, cloud computing, IoT and robotics, could help Pakistan's retail industry solve various problems and challenges, such as meager revenues, increased expenses and unorganized systems.Originality/valueThe present study extended the theoretical body of knowledge through studying and examining Industry 4.0's five crucial factors that significantly contribute to the service sector, particularly, the retail industry, of the big emerging markets (BEM) economies, including Pakistan.
Highlights
Industrial revolutions have entirely changed handicraft and agriculture-based economies into economies based on factories, mechanized manufacturing and large-scale industries (Rogers et al, 1978)
Based on the findings of the literature, as mentioned above, this study proposes the following hypothesis: H1. 3D Printing has a significant relationship with Organizational Performance
Materials and methods 4.1 Sampling and data collection Pakistan’s retail industry was chosen as the target sector, with the target population being composed of senior-level employees from Pakistan’s retail industry, including managers ranging from first-level positions to top-level positions, as well as subordinate employees working under the supervision of first-level managers who possess the technological knowhow of Industry 4.0
Summary
Industrial revolutions have entirely changed handicraft and agriculture-based economies into economies based on factories, mechanized manufacturing and large-scale industries (Rogers et al, 1978). The new power sources and machines and the innovative ways of managing work significantly enhanced the existing industries’ productivity and efficiency (Evans et al, 2007). The review of the literature suggests that there are four phases of the. © Shahbaz Ali and Yongping Xie. Published in European Journal of Management Studies. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/ legalcode
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