Abstract
The Impact of Implementing Electronic Workforce Management System in Hamad Medical Corporation on Nursing Staff Management
Highlights
Technological solutions are tools through which philosophy, policies and practices are reflected and operationalized
Out of the 231 respondents who answered second survey, 15.2% are from Heart Hospital (N=35), 7.8% are from NCCCR (N=18), 23.8% are from Women’s hospital (N=55), 9.1% are from Al Khor Hospital (N=21), 15.6% are from The Cuban Hospital (N=36), and the highest number of respondent 28.5% are from Al Wakra Hospital (N=66)
Respondents were asked for how long they have been using the workforce management system to ensure that no respondents are in the orientation period and they are fully aware about the system functionalities and the results suggest that all respondents who participated in nursing manager survey 1, the majority 87.6% used the workforce management system for more than 12 months (N=99) and only 3.5% used the system for less than 6 months (N=4)
Summary
Technological solutions are tools through which philosophy, policies and practices are reflected and operationalized. It is important to gain a deeper perspective around many operational, financial implications and opportunities associated with staffing and scheduling which would assist improving the efficiency and effectiveness of scheduling activities, promoting participation, choice and fairness among staff [5,6,7,8]. In this respect, Hamad Medical Corporation (HMC) is the first multi facility in the Middle East to implement a new electronic workforce management system Cerner Clairvia for managing over 9,000 nursing staff. The new electronic system (Cerner Clairvia) consists of a group of modules which are: 1. Demand Manager continuously tracks and predicts patients’ clinical status so the right number and type of caregivers are accurately associated to patient demand
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