Abstract

Software testing is a key process that ensures a reliable quality product, and like other activities in the development process, have a wide range of tools available, but still requires a lot of human work, where the final quality of the software can be impacted directly by several factors. In this sense, this study aims to identify the human factors (cognitive, operational and organizational) present in the test process and to define the influence of these factors during their execution. Thus, the article presents a study with quantitative methods and techniques of the survey type, in which 112 professionals from the test area participated in 17 Brazilian states. The results provide a set of human factors that correlate with the final quality of a software product or service.

Highlights

  • In current scenario, where demand for software products grows every day, software factories do not hesitate to receive new projects

  • Professionals in the area of software testing are affected directly, and many times, certain factors can interfere with their performance during the performance of their daily tasks, affecting the purpose of the tests, which is to reduce the probability of occurrence of errors once the system is in production (Jorgensen, 2016)

  • The aim of this study was to demonstrate the influence of human factors within the test process and its impact on the quality of the software testing process

Read more

Summary

Introduction

In current scenario, where demand for software products grows every day, software factories do not hesitate to receive new projects. Professionals in the area of software testing are affected directly, and many times, certain factors can interfere with their performance during the performance of their daily tasks, affecting the purpose of the tests, which is to reduce the probability of occurrence of errors once the system is in production (Jorgensen, 2016). Testing processes are complex and costly, and in order to reduce efforts, without compromising product effectiveness and quality, automation of testing activities has been adopted as a popular approach in software factories (Sahaf et al, 2014). Automation usually requires substantial investment and will not always be more cost effective than manual testing. This shows the importance of conducting the tests by trained professionals, motivated and without the influence of factors that may impact the quality of your work day

Objectives
Methods
Results
Conclusion
Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call