The impact of Human Capital on the Public Services Performance

Abstract

The goal of the study is to check the impact of human capital on the performance of public services in Bahrain. Through the literature reviewing showed that human capital is considered to be one main element which helps to the enhancing and improvement organizational performance especially public service performance. The lack of enough previous studies in the area of human capital and performance of public services in the public sector was the motivated to conduct this study. The number of questionnaires that distributed to citizens of Bahrain was 640 via systematic random sampling in the four governorates of Bahrain: Capital, Muharraq, Northern and Southern and 384 questionnaires were returned, with 368 responses found usable. The results of the study revealed that human capital has a significant and positive relation on the performance of public services.