Abstract
Purpose: The purpose of this review article is to investigate the effect of green technology on employee satisfaction and retention in the hospitality business. Methodology: A thorough evaluation of the current literature on the subject was carried out, with an emphasis on research that investigated the link between green technology adoption and employee satisfaction and retention. Findings: According to the review, the use of green technology in the hospitality industry may improve employee happiness and retention by improving work satisfaction, health and safety, and environmental consciousness. Green technology deployment, on the other hand, might create obstacles to personnel, such as changes in work methods and even job loss. Limitations: The analysis is restricted by a lack of research that particularly investigate the influence of green technology on employee satisfaction and retention in the hospitality sector. Furthermore, the approaches used in the examined research varied and focus on various elements of green technology implementation. Originality: This review article adds to the body of knowledge by offering a thorough synthesis of existing research on the influence of green technology on employee happiness and retention in the hospitality sector. Research Implications: The review identifies future research directions, such as the need for more studies that specifically examine the impact of green technology on employee satisfaction and retention in the hospitality industry, as well as studies that investigate the impact of green technology adoption on different employee groups and in different contexts. Practical Implications: The conclusions of this analysis may be used by hospitality managers to examine the possible impact of green technology adoption on their staff and take practical efforts to avoid any negative consequences. Providing training and assistance during the transition to green technology, including employees in decision-making, and promoting the advantages of green technology adoption are examples of such processes
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