The impact of financing role and organizational culture in small and medium enterprises: Developing business strategies for economic recovery

Abstract

This study’s objective is to observe and assess the relationship between the performance of small and medium enterprises and total quality management. In particular, it examines whether the effectiveness link between total quality management and SMEs is impacted by organizational culture. The owners and managers of small and medium-sized enterprises in Vietnam’s South-West area were surveyed using a self-administered questionnaire. Measurable findings contribute to the literature by indicating that total quality management and organizational culture directly influence the performance of small and medium enterprises. And also a crucial and positive anomalous impact on small and medium-scale enterprises’ performance via total quality management. The statistical cross-sectional research design examined a case study of a small business that had been put together. As a follow-up study, extra data might be examined using subjective or methodological approaches. The investigation’s findings shed light on small and medium enterprises’ owners–managers in today’s unique industrial environment, focusing on total quality management to increase productivity. Small and medium-sized enterprises may benefit from the findings by receiving guidance on organizational culture, which has an influence on the efficient implementation of total quality management, hence increasing performance.