Abstract
Although E-business and E-commerce have become essential in our daily lives, the use of E-business in the Middle East / Jordan is still limited due to many factors. This study has three objectives; first, it determines whether the government in Jordan supports E-business; second, it determines whether people in Jordan are aware of the concept of E-business and its use; third, whether introducing a proposed Governmental Consumer Agency will help to expand and grow E-business in Jordan. According to the result of the study (740) respondents indicated that the government in Jordan is not supporting the development of E-business and does not play any roles in encouraging the E-business expansion and it has to pay attention to the concept of E-business and support its development completely. Another indication was that the people in Jordan are aware of E-business. Finally the establishment of a Jordanian Governmental Consumer Agency would have a significant impact on expanding the use of E-business and on encouraging people in Jordan to go online.
Highlights
Market has become a major and essential business tool in many countries all over the world
This study has three objectives; first, it determines whether the government in Jordan supports E-business; second, it determines whether people in Jordan are aware of the concept of E-business and its use; third, whether introducing a proposed Governmental Consumer Agency will help to expand and grow E-business in Jordan
Most of the European countries have an ideal infrastructure for E-business, and they having a concept of E-business that is properly organized
Summary
Market has become a major and essential business tool in many countries all over the world. Most of the European countries have an ideal infrastructure for E-business, and they having a concept of E-business that is properly organized. On the other hand the concept of the E-business in the Middle East and Jordan is not as fully developed (Khushman, 2009). Many barriers can still be found in Jordan, which make the use of the E-business limited. Some of these main barriers are: 1) Dealing with unknown vendors (Kshetri, 2007)
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