The Impact of e-NPQEL on the Continuance Intention of Using e-Training among Aspired School Leaders in Malaysia

Aziah Ismail,Joohari Ariffin,Noor Hashimah Hashim ,Rozniza Zaharuddin

doi:10.3991/ijim.v14i19.15965

Abstract

Information and communication technology (ICT) has become an important platform for e-training as it offers many advantages in providing new knowledge and skills for professional development. This study aims to examine the impact of e-NPQEL on the continuance intention of using online learning among aspired school leaders in Malaysia. From the data analysis, results revealed the features of e-NPQEL that influence the perceived usefulness of the participants on the program and the mediating effect of this aspect on the relationship between e-NPQEL features and continuance intention. The results of this study imply to the Human Resource managers that intend to have e-training for their professional development agendas.

Highlights

The rapid growth of the internet has created a new learning environment and experience for learners, including workers, and has become the significant catalyst for change in many organizations [1].This ‘new normal’ is not limited to the teaching and learning process at the educational institution, but often introduced at workplace as an alternate medium for professional development agendas [2] primarily to offer on-thejob training to workers through the online platform called e-training
The self-directed learning approach used in e-NPQEL allowed participants who considered adult professional learners to explore a different learning environment compared to their previous training experience. While they are not allowed to take any leave to participate in eNPQEL, as teachers and middle managers they have to conduct both the learning and assessment process as well as their daily work at school. This situation has led to the question of to what extent do they accept the e-NPQEL as a training methodology to improve their knowledge, skills and attitudes in leadership? Would this form of training suit well with their situation? Were they ready in the future to engage in a similar form of online training? this study aims to investigate the effect of the eNPQEL’s features i.e. access, references, technical support and course design on the continuance intention of using e-training among the participants
This result indicates that the intention of participants to continue using online training is influenced by the technical support provided for them and the course design

Summary

Introduction

The rapid growth of the internet has created a new learning environment and experience for learners, including workers, and has become the significant catalyst for change in many organizations [1].This ‘new normal’ is not limited to the teaching and learning process at the educational institution, but often introduced at workplace as an alternate medium for professional development agendas [2] primarily to offer on-thejob training to workers through the online platform called e-training. Training courses have become essential for the development of the necessary competencies for meeting the needs of organizations and for individual personal growth. This is becoming part of the development of a knowledge society or a workforce [7][8]. As the alternative to face-to-face training, many employers provide free online training to develop the knowledge and skills of their employees for the benefits of the organizations [8]. Often, training and learning go handin-hand, as the quality of training materials can have an impact on how well workers learn and retain knowledge [7][8]

Objectives

Methods

Results

Discussion

Conclusion