Abstract
This study investigates the status of e-SCM and performance among Jordanian manufacturing sector. The objective of this study is to analyze the impact of trust and communication on the e-SCM usage. Moreover, the study investigates the effect of the trust and communication on the firm’s performance while the e-SCM usage is used as a mediating factor on firm’s performance. The proposed research model was validated by distributing 250 survey questionnaires to the manufacturing sector in Jordan. Structural equation modelling (SEM) technique was used to analyze the results. One of the main limitations of this study was that the results could not be universal since the study was limited to Jordan. We discussed the implications of our results for research and practice.
Highlights
Small and medium enterprises that adopted electronic commerce (e-commerce) as a business model and used electronic supply chain management (e-SCM) operations showed impressive performance in commercial operations
Assessing the Reliability of the Variables In order to proceed to the Structural equation modelling (SEM) analysis, it is essential to assess each scale for interconsistency reliability by using
While the description of the scale items as well as the reliabilities for the observed items of the survey constructs are presented in range from 0.66 - 0.80, as shown in Table 3, all of the research variables exceeded the recommended value of Cronbach’s alpha, and revealed a satisfactory degree of reliability and the composite reliability values ranged from 0.72 to 0.83, and all were greater than the recommended value of more than 0.60 [56]
Summary
Small and medium enterprises that adopted electronic commerce (e-commerce) as a business model and used electronic supply chain management (e-SCM) operations showed impressive performance in commercial operations. E-commerce is a new business model that enables users to exchange goods, services and information over the computer networks such as Internet. It is the process of transferring products, purchase, sale, and exchange of services or information through electronic media [2]. E-SCM is about changing technology, and includes other important changes in management policies, organizational structure, performance metrics, and business processes across the supply chain must follow [2]
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Communications, Network and System Sciences
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
