Abstract

It is one of the most important achievements of the revolution in the world, and in a short time the technologies have been able to spread and penetrate deeply in the various areas of political, economic and social life that have been reflected in all administrative work methods, especially the performance of public utilities which are Projects aimed at achieving public benefit the government retains the upper word in its establishment, administration and abolition, and the importance of providing the citizens with the services of the citizen has reached a sum that made some scholars prepare the state merely a set of public facilities. If the various types of public utilities are subject to a set of principles that are essentially designed to perform their functions, these principles will not be affected, but may become more assured if the services are provided through an electronic system based on the use of advanced devices, through the principle of the functioning of the facility General regularly and continuously the citizen can access the services all the time, the principle of equality which aims to help those who cannot access the information network to achieve equality between them and others in access to services provided by electronic conditions, and the principle of keeping up with the pain

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