THE IMPACT OF DYNAMIC CAPABILITIES ON INSTITUTIONAL MATURITY VIA CMMI

Abstract

Purpose: the ultimate aim of this paper is to highlight the impact of dynamic capabilities on institutional maturity at the NGOs in the southern Palestinian Governates. Methodology: This paper was completed using a structured survey and the descriptive analytical approach. We targeted NGOs in the southern Palestinian governates with a capital of more than 2 million shekels, an age of organization is more than 15 years, and a staff of more than 30 people. To carry out this research, a stratified random sample of 346 employees with administrative tasks and responsibilities was chosen. The selected organization has a different field of work, Health, and Rehabilitation, Education, Social Development, Culture Women's affairs, Youth and sport, and Endowment. SPSS version 26 was used to analyze the collected data. Finding: the outcome of the research is twofold. the result revealed three types of dynamic capabilities for the maturity of the organization through the CMMI, reconfiguration capabilities namely sensing, seizing, and reconfiguration capabilities. CMMI helps to standardize the organization's process to better performance operation. Dynamic capabilities have a positive effect on institutional maturity at the targeted NGOs in the Southern Palestinian Governates. Practical implications: The findings have practical significance and draw managerial focus on the importance of (1) investing DCs, (2) CMMI e as significant factors in increasing institutional maturity