The Impact of Double Screen Electronic Health Records on Doctor-Patient Verbal Communication and Sentiment: Comparing White Americans and African Americans

Abstract

Many studies have been carried out on the impact of Electronic Health Records (EHR) on doctor-patient communication. In this study, we emphasize on verbal communication and conduct an exploratory analysis to understand how the presence of double screen EHR impacts doctor-patient verbal communication across different races. We use sentiment as a measure of double screen EHR sharing, where positive sentiment indicates preference towards EHR sharing using a double screen and negative sentiment indicates otherwise. Our study indicates that the doctor’s gender and patient’s race have a noticeable impact on EHR screen sharing adoption and sentiment.