The Impact of Digitalization on Employee Performance In Banking Sector

Abstract

The purpose of this study is to examine the impact of digitalization on employee performance in banking sector. Methodology: This paper was completed with the assistance of intensive literature on technological advancement (Digitalization) and worker performance on the market on the databases and websites. Primary knowledge has been utilized in this paper to examine the impact of digitization advancement on worker performance. it absolutely was worked out that digitalization Like cloud computing, digitalized payment and assortment system, cyber system, knowledge analytics etc.. Greatly escalates the productivity of workers in conjunction with time saving. It greatly affects the work on workers and ensures management over mistakes and frauds. Fast access to data and simple use of that data permits the bank workers in downside resolution, to deliver quality service and improve ability. And conjointly it's evident that technical problems like network downside scale back the productivity and performance. However, the Banks that implement new technology ought to give correct coaching to its employees; it'll increase their performance and skills. Findings: Total of one hundred fifty questionnaires has been distributed among totally different banks workers and out of that one hundred were get completed and came back. Once analyzing the info terribly expeditiously, As digitalization and performance cares, we discover that there's important relationship among them. And it's conjointly noted that there is would like of coaching and motivation to beat the challenges because of digitalization in banking system. The calculable multiple correlation analyses establish important impact of digitalization on employee Performance. Analysis limitations / Implications: additional analysis are needed on this theory "The impact of digitalization on employee performance in banking sector"