The Impact of Covid-19: A Literature Review on the Challenges in E-Learning

Abstract

The pandemic of Covid-19 has compelled numerous companies worldwide to use several growing online communication platform technologies fully. Educational institutions are among the organizations that have urged students and educators to communicate through a variety of online communication platforms in order to maintain an ongoing educational process. However, the Covid-19 pandemic has created challenges for the worldwide education sector when using these expanding technologies. The challenges were highlighted in many recent studies. However, compared with other developing countries, fewer studies were conducted in Malaysia. This study aimed to identify the challenges faced by educators and learners in online learning impacted by Covid-19 through a literature review. The challenges mentioned are lack of facilities, lack of social interaction among students and educators, poor internet connection, motivation issues, assessment and evaluation process. This literature review implies that they could facilitate relevant authorities such as educational institution administrators, officers serving the Ministry of Higher Education and policymakers in designing effective measures to tackle the challenges.