Abstract

This research paper examines the impact of compensation initiatives on sales force performance using a descriptive research design to conceptualize recommendations to use in designing sales force compensation. The links between monetary and non-monetary compensation initiatives are further investigated to establish their impact on sales performance and sales force turnover. A structured questionnaire was personally administered to collect primary data from a sample of 50 respondents purposefully selected. It was concluded that both monetary based compensation incentives and non-monetary incentives do not necessarily influence sale force performance. However, monetary based compensation incentives directly influences sales force turnover whilst non-monetary incentives do not necessarily influence sales force turnover.

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