Abstract
The development of multidisciplinary team communication in oil and Gas industry is a complex area that increasingly impact on team performance and achieve the common goals. Communication is the exchange of information through actions, speech and writing or symbols. Effective team communication increases; team member’s effectiveness and satisfaction because they are given the appropriate guidelines, tools and direction on how to accomplish tasks. Team members communicate via meeting, phone calls and emails. However, In the latest year’s communication tool has increased significantly as the business world has gone global and more virtual communication options are introduced, (i.e. Skype, WebEx and Smartphones). The aim of this paper was to assess the team communication process and quantity the issues, in order to avoid project delays and suboptimal performance. To determine the extent to which verbal communication approach has an impact among the organization behavior and on the integration, effectiveness and efficiency of the team. This paper had examined this subject in one of the national Oil and Gas company, and concluded that team productivity and performance are highly affected by the way of the communication and the best way is to have effective face-to-face meeting with clear objective in regular basis.
Highlights
The effective communication depends on both sender and receivers to have the consensus about the message meaning during information transfer between them (Rollinson, 2002)
Verbal communication mainly is perceived as the main form of communication, more effective and efficient to achieve team objectives
Because face-to-face is more virtual interaction, more engagement, drive participation, and the richest media compare to the other forms of communications
Summary
The effective communication depends on both sender and receivers to have the consensus about the message meaning during information transfer between them (Rollinson, 2002). Despite the advanced development in communication technologies, face-to-face (f2f) communication remains the most effective ways of enhancing business performance (Arvey, 2009). SEPOC communication style is top down for the directions and steering and upward from group members to mangers It has a modern cubical layout work environment where, each team allocated in same cubical area aiming to enhance the physical communication within the team and with other teams. Unproductive meetings structure and communication style causes more team members driven away and more alienated and became more resistance to attend meetings. Type of communication process and its impact on team performance and productivity to fulfill the common goal; are subject in literature review to find the optimum approach of communication to be recommended to the management in the company
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