Abstract

This study aims to investigate the impact of the applying of good governance principles on job satisfaction among employees working in the public sector in Jordan. The study population consisted of all public sector employees who are subject to the Civil Service Code (219,000 employees), where the analysis and sampling unit included all job titles. The study sample size was 384 employees, with 315 returned questionnaires, and 308 questionnaires analyzed after excluding the questionnaires that are not suitable for analysis. The study found a statistically significant impact of applying good governance principles collectively (transparency, justice and equality, accountability, participation, and integrity) in each dimension of job satisfaction separately (salaries and compensations, direct supervision, training programs, promotions, and performance evaluation) to varying degrees. The results showed a statistically significant effect of applying good governance principles on job satisfaction among employees in the public sector in Jordan.

Highlights

  • At the end of 1970s, many financial and administrative breaches, repeated manifestations of corruption and bribery started to appear in business institutions in several countries like the United States, United Kingdom, Italy, and others

  • This study aims to investigate the impact of the applying of good governance principles on job satisfaction among employees working in the public sector in Jordan

  • The results indicated that there were negative trends among employees in the public sector in Jordan regarding the extent of applying good governance principles, while there were positive trends regarding the application of principles

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Summary

Introduction

At the end of 1970s, many financial and administrative breaches, repeated manifestations of corruption and bribery started to appear in business institutions in several countries like the United States, United Kingdom, Italy, and others. In 1989, the World Bank studied the reason why developing countries were not realizing development achievements despite the diverse resources possessed by the public sectors that are supposed to be directed towards providing the best services to citizens. It examined the role and accomplishments of higher administrative leaderships as they are responsible for managing those resources and for the quality of services provided to citizens. Kempe sees that good governance requires the existence of efficient and accountable political, judicial, administrative, and economic institutions that work on establishing rules that help support and promote growth, protect human rights, respect the Rule of Law, and guarantee people’s freedom to participate and have their voices heard in making decisions that affect their lives (Adeogun et al, 2017). Khudir & Ali (2019) consider corporate governance the guarantee for transparency in the enterprise operations, good management output, efficiency in the products and services provided, as well as a set of good practices derived from good management and accountability of private companies and government institutions

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