Abstract

Will the adoption of AI by businesses substitute for worker tasks or jobs? This is a core question for which relatively scarce evidence exists—especially in the wake of recent advances in generative AI. Using a new large-scale business survey by the U.S. Census Bureau, we find that AI use is having a much greater impact on worker tasks than on employment levels at the firm level. About 27% of firms using AI report replacing worker tasks, but only about 5% experience employment change due to AI use. These rates are expected to increase to nearly 35% and 12%, respectively, in the near future.

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