Abstract
AbstractWhile many organizations embark on agile transformations, they can lack insight into the actual impact of these transformations across organizational layers. In this paper, we collect new and study existing evidence on the impact of agile transformations on organizational performance across teams, programs and portfolios. We conducted an international survey collecting the perceptions of agile coaches, transformation leads and other relevant roles, and we correlated levels of agile maturity to the perceptions on dimensions of organizational performance. Based on 134 responses from 29 countries across 16 industries, (1) we consolidated understanding of the benefits of agile transformations based on prior evidence and our data from a more diverse and larger sample, (2) we identified the dimensions impacted by agile transformations as being productivity, responsiveness, quality, workflow health and employee satisfaction & engagement and (3) we traced specific benefits on those dimensions to individual organizational layers of teams, programs and portfolios, showing the magnitude of impact of each dimension per layer. Overall, we can conclude that agile transformations have a variety of strong organizational benefits. This aggregated evidence allows reflection on transformation trends, but also enables organizations to optimize their agile transformation efforts.
Highlights
While many organizations embark on an agile transformation to make their businesses more agile and responsive, the actual impact of those transformation efforts is often not well understood
To academia we present a model of agile maturity and organizational performance, depicting how organizational performance is impacted through growth of agile maturity across the levels of portfolios, programs and teams during agile transformations
In this paper we have presented the results of our empirical study on the impact of agile transformations on organizational performance
Summary
While many organizations embark on an agile transformation to make their businesses more agile and responsive, the actual impact of those transformation efforts is often not well understood. While agile transformations are frequently thought to provide better alignment with client needs, better involvement of business and users, as well as better and more transparent planning [28], their impact is historically understood from the perspective of an agile software development capability due to their roots in that domain [6]. Current studies consider their impact only on individual levels, mostly within teams and individual organizations. This is problematic, as it is difficult to understand the expected benefits and how those benefits relate to the necessary investments required to adopt agile ways of working
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