Abstract
The study aims to identify the effect of administrative empowerment through the (knowledge, Authorization, work teams) concept on the performance of King Abdul-Aziz hospital in Makkah City. This aim is achieved through the views of study sample about the effect of administrative empowerment on the performance according to the variables: job title, academic qualification, years of experience, gender and nationality. The researcher has used the descriptive analytical method and used the questionnaire as a tool for study. The researcher used the simple random sampling where the sample consisted of (330) individuals. The main result of this study is showing that the individuals agree about the impact of administrative empowerment in term of knowledge on performance at King Abdul-Aziz Hospital, also most of the individuals agree in general about “the impact of administrative empowerment in term of authorization on performance, other result showing that most of the individuals agree in general about” the impact administrative empowerment in term of work team on performance. The main recommendation of the study is to maintain administrative empowerment in terms of knowledge, Authorization, and work teams due to their positive impact on performance. The researcher recommended further studies on the subject as there is scarcity in such studies in the local environment of the Kingdom of Saudi Arabia.
Highlights
The study of (Latifa, 2015), the study recommendations, is the most important of which are: The official side in the work by giving the employees a wide range of power with the participation in decision-making, (Affana, 2013) study about the administrative empowerment and its relationship with the effectiveness of the work teams the results showed that there is a disparity in approval ratings between the five variables identified by the survey of managerial empowerment while (Al Otaibi, 2004) study concluded that the promoting of Administrative empowerment decreases the work turnover and providing qualified nurse staff
The impact administrative empowerment in term of on performance at King Abdul-Aziz Hospital in Makkah City (Table 8): 1) In item (5) the weight mean equal “3.82” and p-value equal “0.000” which is less than 0.05, that (The working procedures, regulations and instructions are distinguished by clarity and transparency in the hospital, which positively affects performance), is agree
1) Individuals agree about the impact administrative empowerment in term of on performance at King Abdul-Aziz Hospital in Makkah, exactly items: ■ The working procedures, regulations and instructions are distinguished by clarity and transparency in the hospital, which positively affects performance. ■ The hospital administration allows employees to have easy access to information that helps them in work, which reflects positively on performance
Summary
In order to improve the ability of these institutions to adapt with these new variables and respond to the requirements of this change, institutions’ management needs to focus on applying some concepts, including comprehensive quality management, competitive advantage, knowledge management and administrative empowerment, and the latter depends on the human being ability, the extent of his efficiency and the way to deal with them by the institution’s management, where a necessary need has arisen to take care of developing his capabilities, directing, motivating, empowering him and set him free, confident and able to work without direct interference from the institution’s management in which he works (Brown & Harve, 2006)
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