Abstract

Background: The Quality and Service Improvement Redesign Practitioner programme is a five-day action-based educational programme for UK healthcare and NHS professionals delivered by the ACT Academy of NHS Improvement. The programme provides a grounding in improvement science for participants undertaking projects in real time. Aims: The aim of the study was to investigate the impact of the programme upon participant's self-efficacy. Methods: The General Self-Efficacy scale was given to participants on the first and last day of the Quality and Service Improvement Redesign Practitioner programme, covering a four-month time frame. In total, 108 healthcare participants from four cohorts of the programme completed the measure. Results: A one-tailed t-test showed that self-reported self-efficacy scores significantly increased from the start to the end of the programme. Conclusions: The results provide positive evidence for the impact of the programme upon self-reported self-efficacy for those actively engaged in quality improvement work in healthcare.

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