Abstract

Purpose – This paper presents research findings on the effectiveness and impact of E-Learning to the teaching and learning process of the Undergraduate Program (UGP) and General Foundation Program (GFP) at Oman Tourism College in Muscat, Sultanate of Oman. Method – Teacher and student experience on E-Learning were evaluated by utilizing mixed methodology through online survey. Five criteria of effectiveness were established and used to assess E-Learning. The study determined the consensus measure and target consensus measure of teachers and students on the effectiveness of E-Learning employing the five factors. The study also examined whether students and teachers differ in their perceptions on E-Learning. The effects of E-Learning on teaching methodology and learning styles were also investigated. Results – Teachers and students appeared to be in agreement on their perceptions on E-learning and provided higher ratings on E-Learning based on the five criteria of effectiveness. E-Learning was viewed favorably by teachers and students as an effective tool to enhance the delivery of instruction and develop knowledge acquisition skills through transfer of learning. Conclusion –E-Learning can be considered as one of the best strategies to be adopted for teaching and learning. The researchers assert that the provision of education can no longer be restricted within a single campus but can be extended throughout the country through distance learning and integration of E-Learning solutions. Recommendation – It is highly recommended that further study can be conducted to include other Higher Education Institutions in Oman in order to form a more concrete knowledge-based plan in creating E-Learning strategies. Practical Implication – E-Learning could potentially shape the future of education by advancing the traditional classroom setting into the web. There is a need for the entire academic community to ensure that the factors of e-learning effectiveness are delivered adequately and the utilization of e-learning must be evaluated regularly.

Highlights

  • Higher education has dramatically evolved from traditional pedagogical models to current methods using computer technology that supports knowledge delivery and knowledge acquisition

  • E-Learning was viewed favorably by teachers and students as an effective tool to enhance the delivery of instruction and develop knowledge acquisition skills through transfer of learning

  • The E-learning of Oman Tourism College (OTC) was eventually named as Learn Online Portal (LOP) following its full implementation to the General Foundation Program (GFP) and Undergraduate Program (UGP) in 2017

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Summary

Introduction

Higher education has dramatically evolved from traditional pedagogical models to current methods using computer technology that supports knowledge delivery and knowledge acquisition. The evolving technology has provided an opportunity to improve teaching skills and increase student’s learning capabilities (Cappel & Hayen, 2004; Filimban, 2008; Kirby, Sharpe & Barbour, 2007). E-Learning is one example of evolving technology used in higher education. E-Learning is a promising instructional medium as well as a ripe area in which to conduct investigation on its impact and effectiveness on student knowledge acquisition and teaching methodology. Many organizations adapt E-Learning to train employees while educational institutions use technology and internet to improve the quality of education (Simmons, 2002; Sahin & Thompson, 2007; Selim, 2007). With all the issues and the limited experience in an evolving technology, there is a pressing need to evaluate E-Learning to increase knowledge of its influence and effectiveness on educational activities

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